Introduction
Welcome to Pet Pals Marketplace! Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By using Pet Pals Marketplace, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information:
When you create an account, make a purchase, or interact with our services, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Shipping address
- Payment information
Non-Personal Information:
We may also collect non-personal information about your use of our website, such as your IP address, browser type, device information, and browsing behavior. This helps us improve our services and user experience.
How We Use Your Information
To Provide and Improve Our Services:
- Process and fulfill your orders.
- Communicate with you about your account, orders, and customer support inquiries.
- Personalize your shopping experience.
To Ensure Security and Compliance:
- Detect and prevent fraud or other unauthorized activities.
- Comply with legal obligations and protect our rights.
Marketing and Promotions:
- Send you promotional materials and newsletters if you have opted in to receive them. You can opt out at any time by following the unsubscribe instructions in the emails.
Sharing Your Information
With Third-Party Service Providers:
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are required to protect your information and use it only for the purposes we specify.
With Legal Authorities:
We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or other illegal activities.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how you use our services. You can control cookie settings through your browser preferences, but please note that disabling cookies may affect the functionality of our website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Access and Update Your Information:
You can access and update your account information by logging into your account. If you need assistance, please contact us at [support email].
Opt-Out:
You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails we send. Please note that even if you opt out, we may still send you non-promotional emails related to your account or transactions.
Delete Your Account:
If you wish to delete your account, please contact us at [support email]. We will process your request in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Pet Pals Marketplace
Email: info@petpalsmarketplace.com
Phone: (800) 878-1977
Thank you for trusting Pet Pals Marketplace with your personal information. We are dedicated to ensuring your privacy and providing you with a safe and enjoyable shopping experience.